Connor - The Road Movie - Leadership skills for customer satisfaction
Driving customer satisfaction
Give your managers the leadership skills to lead their teams to achieve customer satisfaction.
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View the sample study guide 
Key points
Show managers:
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How to know what the customer expects
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How to achieve what the customer wants
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How to get staff buy-in
Training package includes:
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DVD - 29 minutes
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Guide on CD
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PowerPoint presentation
Customer feedback
Our managers are agreed that Connor is potentially one of the best managerial training packages we have ever come across. Both cleverly designed and thought provoking.
Peter Morrisson, Quality Manager, Spirex Sarco
Flexible delivery formats
- DVD • Intranet delivery • University intranet
Pricing
DVD
UK: £595 plus VAT. Australia: $895 plus GST.
Intranet delivery:
Annual licence UK: £995 plus VAT. Australia: $1495 plus GST.
Multiple DVDs:
UK Australia
2 copies - £895 (saves £295) 2 copies - $995 (saves $395)
3 copies - £1150 (saves £635) 3 copies - $1500 (saves $585)
4 copies - £1495 (saves £885) 4 copies - $1995 (saves $785)
5 copies - £1795 (saves £1180) 5 copies - $2500 (saves $1475)
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